The Studs of SXSW Interactive 2010

In a delayed response to The Frisky’s “The Studs of SXSW” post which unceremoniously omits the fellas of Southby’s Interactive to solely highlight the Music-makers, I decided to pay tribute to the nerds of Southby with my own personal list of men who are not only worth watching, but who are worth looking at: Mark …

A TweetStory Of My SXSW Talk on Zero Waste

It’s a shame to let the twitter stream go to waste. So when looking for ways to recap my experience delivering a talk on Zero Waste at SXSW, the twittstream seemed like the perfect way to tell the story. It all starts with my last two tweets before getting started: robotchampion Prepped and ready for …

Management: Not Your Parents’ Chevy But It Still Has A Steering Wheel

lt’s no secret that customer service can make or break a company. It’s the reason why companies like Zappos, Starbucks, and Amazon are dominating the markets. They get this. They get that happy customers equal happy profits. It’s also no secret that companies who, in the words of Southwest Airlines founder Herbert D. Kelleher “treat …

Management: Not Your Parents' Chevy But It Still Has A Steering Wheel

lt’s no secret that customer service can make or break a company. It’s the reason why companies like Zappos, Starbucks, and Amazon are dominating the markets. They get this. They get that happy customers equal happy profits. It’s also no secret that companies who, in the words of Southwest Airlines founder Herbert D. Kelleher “treat …