LMI McLean, VA August 2008 – December 2008

Senior Research Analyst

• Provided business strategy and consulting expertise to the Deputy Director of National Intelligence for Analysis to enhance and integrate collaboration efforts throughout the Intelligence Community
• Developed the A-Space Training and Train-the-Trainer program, which teaches analysts how to most effectively use and implement various Web 2.0 applications available to the IC
• Assisted and led interagency government groups in defining their objectives, identifying collaboration and analytic tools appropriate to group composition and objectives, establishing business strategy and practices, identifying expertise to meet group mission needs, and providing tailored training on the use of tools and effective collaboration

JASMAH CONSULTING (acquired by LMI) McLean, VA August 2007 – August 2008

Community and Customer Liaison

• Transitioned and transformed customer’s enterprise intelligence dissemination vehicle and team for greater interactive web 2.0 & social software presence
• Organized and directed the 2008 CIA WIRe/ICES Enterprise 2.0 conference
• Established customer as the community leader in collaboration by educating team and community of tools and applications via wiki, blog and speaking engagements, developing key customer relationships and partnerships and facilitating business development opportunities to expand client services and offerings

LOCKHEED MARTIN McLean, VA March 2006 – August 2007

Wikis and Blogs Training Lead

• Led design, coordination, and delivery of (2) collaborative software training programs to over 1,000 users
• Facilitated outreach and promotion of programs to non-participating agency organizations via one-on-one education sessions, group briefings, and publication of articles
• Designed and implemented enhancements to collaboration products and programs
• Designed and delivered training module to IC-wide advanced analytical methods course

Technical Writer/Training Lead

• Researched and created educational/training materials on PKI certificate management and user authentication to supporting teams and end users

ACCENTURE Washington, DC Sept 1998 – Jan 2006

Change Management & Training Lead

• Developed and delivered training curriculum and materials and ‘Train the Trainer’ sessions for PeopleSoft financial management system to over 2,000 users
• Developed and delivered Change Management communications to system users and executives, articulating changes and knowledge points via weekly briefings, monthly newsletters, educational sessions, intranet postings, and email correspondences
• Managed multiple-release role-mapping and course scheduling of over 2,000 users, facilitating end user course assignments with core school staff
• Designed, created, and maintained role-mapping SQL Server database tracking/reporting tool

Training Environment Lead

• Managed overall design and development of training environment for $27.9 million project implemented to modernize statewide operations for Department of Taxation
• Determined environment delivery approach, including the coordination of code and data migrations, resolution of technical issues, and data manipulation
• Developed and managed data creation approach, including the development and management of tracking tools to assess team’s progress and areas of risk

Training Development Lead

• Lead test data set-up for training environment, determining data requirements and validating data
• Designed and developed training materials for PeopleSoft Campus Solution’s Student Administration component

Faculty Instructor, Accenture Core Analyst School

• Lead Faculty Instructor of 4-week program for (60) students, presenting, facilitating discussion and instructing on core Accenture tools, technologies, methodologies, and processes

Testing and Training Lead

• Researched and documented agency security and user account provisioning process
• Designed and developed testing schedule and materials for customized web application that automated agency user account provisioning process
• Created training curriculum and materials and successfully delivered ‘Train the Trainer’ and demo sessions

Program Management Liaison

• Managed and assessed progress for (4) teams on $1.6 billion project, interfacing with both client and Accenture executives, articulating and mitigating team issues pertaining to work plan scheduling, budget, program risks, and human resources to Program Management Office
  

Process Owner/Functional Design Lead

• Researched and wrote 60-page white paper on State of Illinois Small Business tax filing process

• Designed and developed online component of web portal that enabled small businesses to file their taxes via the Internet

Human Capital Management Process Owner

• Researched, designed, developed, and tested customized component of Human Resource (HRMS) Enterprise PeopleSoft application that integrated rules and regulations for two federal agencies

Year 2000 Readiness Team Lead

• Planned and managed travel schedule and budget for 12-person assessment team, coordinating site visits to over 300 cities, successfully delivering project $150,000 under budget

• Compiled multiple team findings from 6-month assessment and wrote 150-page briefing for Director of Year 2000 Readiness Program

Database and Intranet Developer

• Developed and integrated MS Access database with agency Intranet site to expedite update procedures for agency Year 2000 Readiness

• Drafted and edited 100-page technical user manual for database application

ELECTRONIC DATA SYSTEMS Washington, DC May 1997 – Jan 1998

Junior Systems Engineer (Summer/Winter Internship)

• Redesigned and converted inventory-tracking database

JAMES MADISON UNIVERSITY LEADERSHIP CENTER Sept 1995 – Jan 1997

Program Coordinator

• Created, coordinated, and marketed ten-week leadership program for JMU students

• Supervised over (30) Madison Leadership Center volunteers